A. "NPI" is information that is not personally identifiable and that is obtained through Your use of the Apps with a web browser or the Service.
B. "PII" is non-public information that is personally identifiable and obtained in connection with providing a product or service to You. It may include information such as name and address that You provide to Conversant Labs LLC.
When You use the Apps, Conversant Labs LLC collects NPI such as Your browser type and IP address. Likewise, in order to offer You meaningful products and services and for other reasons, Conversant Labs LLC may collect PII about You from the following sources:
· Information You give Conversant Labs LLC on applications or other forms while using the Apps; or
· Information You send Conversant Labs LLC via any medium, including, but not limited to email, telephone, and social media interaction; or
· If You use a mobile device platform to access the Services or communicate with Conversant Labs LLC, information transmitted from Your mobile device; or
In order to use the Service, You may be required to provide Conversant Labs LLC the following information to create an account: name, email address, company name and address, phone number and credit card information.
Conversant Labs LLC may request other information from You during or after the registration process that Conversant Labs LLC uses to provide better and more customized services to its customers. You acknowledge that this information is personal to You, and by creating an account on Conversant Labs LLC, You may allow others, including Conversant Labs LLC, to identify You and to allow Conversant Labs LLC to use Your information in accordance with the Terms of Service.
Conversant Labs LLC collects information when You interact with Conversant Labs LLC’s customer service in order to accurately categorize and respond to customer inquiries and investigate breaches of Conversant Labs LLC’s Terms of Service.
Using Third Party Services and Visiting Third Party Sites
Log files, IP Addresses and information about Your computer and mobile device
Due to the communications standards on the internet, when You visit the Apps Conversant Labs LLC automatically receives the URL of the site from which You came and the site to which You are going when You leave Conversant Labs LLC’s Apps. Conversant Labs LLC also receives the internet protocol (“IP”) address of Your computer (or the proxy server You use to access the World Wide Web), Your computer operating system and type of web browser You are using, email patterns, Your mobile device (including Your UDID) and mobile operating system (if You are accessing the Apps using a mobile device), as well as the name of Your ISP or Your mobile carrier. Conversant Labs LLC may also receive location data passed to it from third-party services or GPS-enabled devices that You have enabled. Also, as described above, Conversant Labs LLC receives information when You access third-party web pages through the Service. The link between Your IP address and Your PII is not shared with third parties without Your permission, except as described in Section 8. ("When Conversant Labs LLC May Disclose Your Information"), below.
Conversant Labs LLC uses and/or intends to use Personal Information to:
· Provide You with the Service and other products and services that You may request or that You have expressed interest in;
· Evaluate Your interest and needs in order to improve the Service and make available other offers, products or services;
· Evaluate the types of offers, products or services Conversant Labs LLC makes available to you and potential customers;
· Communicate and provide additional information that may be of interest to you through email or other means, such as special offers, announcements, and marketing materials;
· Send You reminders, technical notices, updates, security alerts and support and administrative messages, service bulletins, or marketing;
· Manage Conversant Labs LLC’s everyday business needs such as Apps administration, forum management, fulfillment, analytics, fraud prevention, enforcement of Conversant Labs LLC’s corporate reporting obligations, Terms of Service or to comply with the law.
The Apps may contain links to other websites. Conversant Labs LLC is not responsible for the actions, practices, or content of such websites linked to or from the Apps. You understand that such websites may have their own legal documents to which You must agree to prior to using and that Conversant Labs LLC has no control over these legal documents. As always, You understand that it is Your responsibility to verify Your legal use of a website as well as use of information from the website with the corresponding website owner
Conversant Labs LLC may combine NPI You provide through the Apps with information from other users to create aggregate data that may be disclosed to third parties. Aggregate information does not contain any information that could be used to identify You and does not include Your personal contact information.
Except as set forth below or as specifically agreed to by You, Conversant Labs LLC will not disclose any PII as gathered from You on the Apps.
B. Conversant Labs LLC may share PII Conversant Labs LLC collects, as permitted by law, to companies such as credit reporting agencies, or servicing and processing companies, or when required or advised to do so in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to You or others, to protect property, or defend or assert legal rights, to defend ourselves in litigation. In the event that Conversant Labs LLC is legally compelled to disclose Your PII to a third party, Conversant Labs LLC will attempt to notify You unless doing so would violate the law or court order.
C. If You prefer that Conversant Labs LLC does not share certain information with its contractors and service providers, as described above, You can direct Conversant Labs LLC not to share that information by contacting Conversant Labs LLC (firstname.lastname@example.org). Please note that an opt-out with respect to information sharing will not apply to information sharing arrangements described in Sections 8. A or B.
The Apps utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect Your personal data, accounts, passwords, credit card information, etc. This information is kept completely separate and confidential, unless You have given someone-else Your user ID and password. As such, You should protect Your user ID and password and NOT share it with anyone. If You believe Your user ID and password have been compromised and You have trouble changing your user ID/password on the Apps or within the application, please contact Conversant Labs LLC’s technical support department (email@example.com).
Conversant Labs LLC and its affiliates fully comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from Conversant Labs LLC.
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of PII that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of PII that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Conversant Labs LLC pursuant to Section 1798.83 of the California Civil Code, please contact Conversant Labs LLC via email to firstname.lastname@example.org.
Should You have a privacy question about the Apps, please email Conversant Labs LLC’s customer service department (email@example.com).